Free
$0
For small teams and for trying Pointd Pal out. Up to 10 monthly active users.
Pricing
Pay for the people who use it, not every seat in the company.
You're billed for monthly active users: people who gave or received recognition that month. If you go over the free limit, recognition keeps working.
Pro
$2 / active user / month
For a full recognition program. Unlimited active users. Or $20 per user per year, paid up front: two months free.
Business
Contact sales
Everything in Pro, plus single sign-on, the API and webhooks. Priced by quote: sales@pointdpal.com.
| Feature | Free | Pro | Business |
|---|---|---|---|
| Recognition in chat (++, your point emoji, reactions, /recognize) | Unlimited | Unlimited | Unlimited |
| Your own point name and emoji, visible allowance | Yes | Yes | Yes |
| Private recognition | Yes | Yes | Yes |
| Company values, leaderboards, weekly digest | Yes | Yes | Yes |
| Admin panel: settings, values, audit log | Yes | Yes | Yes |
| Analytics and inclusivity health | Last 90 days | Full history | Full history |
| CSV export | — | Yes | Yes |
| Rewards catalog and redemptions | — | Yes | Yes |
| Birthday and work-anniversary celebrations | — | Yes | Yes |
| Teams, team leads and team-lead nudges | — | Yes | Yes |
| Office screens | — | Yes | Yes |
| Nominations, awards and boosts | — | Yes | Yes |
| Single sign-on for the admin panel (SAML or OpenID Connect) | — | — | Yes |
| Read-only API and signed webhooks | — | — | Yes |
| Gift cards at face value (coming soon) | — | — | Yes |
| Sync with your HR system (coming soon) | — | — | Yes |
In beta: every workspace gets every feature until paid plans launch.
Discord servers Coming soon
Priced per server by monthly active members, monthly, through Discord's own checkout or by card at the same price. Every paid plan includes everything in Pro. How Pointd Pal works in Discord
| Plan | Monthly active members | Price |
|---|---|---|
| Free | Up to 25 | $0 |
| Community | Up to 100 | $9 a month |
| Growing | Up to 500 | $29 a month |
| Large | Unlimited | $79 a month |
Pricing questions
What is a monthly active user?
Someone in your workspace who gave or received at least one recognition during the calendar month. Bots, deactivated accounts and people who opted out are never counted.
What happens if we go over 10 active users on Free?
Recognition keeps working. Admins see a note in the admin panel and get one Slack message a month suggesting an upgrade. Pro features such as rewards and celebrations stay locked until you upgrade, and points keep adding up in the meantime. Analytics pause too, until you upgrade or your active users stay under 10 for a full month. Redemption requests made before then can still be approved or cancelled.
How much is Pro?
$2 per active user per month, billed on each month's actual count. Or $20 per user per year, paid up front, which works out to about $1.67 a month. During the beta, every workspace gets every feature.
How do yearly seats work?
You choose a number of seats when you subscribe, at $20 each for the year. If a month's active users go over your seats, the seats rise to match and the extra seats are charged right away, prorated to the end of your year. Seats never drop mid-year. At renewal, they reset to your current active users.
How is billing handled?
Through Stripe. Admins choose monthly or yearly on the admin panel's Billing page, and manage cards, invoices and cancellation in Stripe's customer portal. To move from monthly to yearly, cancel and subscribe again.
What does Business add, and what does it cost?
Business is for companies that run recognition as an HR program. It adds single sign-on for the admin panel, a read-only API and signed webhooks, with gift cards and HR system sync coming next. It's priced by quote, usually as a yearly contract: email sales@pointdpal.com. Discord servers stay on their own plans.
Is Microsoft Teams, Google Chat or Discord priced differently?
Teams and Google Chat are on the same plans as Slack. Discord servers have their own plans, priced per server by monthly active members (above), because that's how Discord communities buy and Discord's own checkout can't charge per person. Pointd Pal works in Slack today. Microsoft Teams and Google Chat are built and coming soon, on the same plans and prices. Discord is coming soon too, with plans priced per server. Join the beta and tell us which one your team uses. Each install is its own workspace with its own plan.